Ace the Apple Certified Support Pro Test 2026 – Unleash Your Tech Superpowers!

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To resolve an iPad upgrade issue that is stuck, what hardware connection might be necessary?

A. Connect the iPad to a power source.

When resolving an iPad upgrade issue that is stuck, connecting the iPad to a power source is often necessary because devices can occasionally become unresponsive during updates due to insufficient power. Upgrading an operating system consumes a significant amount of battery, and if the iPad’s battery level is low, it may not be able to complete the update process. By connecting it to a power source, you ensure that the device has the required energy to carry out the upgrade and reduce the risk of it shutting down mid-process, which could lead to further complications or a failed update.

In contrast, connecting to an external monitor, a Bluetooth accessory, or a wired keyboard does not typically address upgrade issues. These connections do not provide any additional power or resolve problems related to stuck updates. External displays are more for viewing and interaction rather than troubleshooting power-related concerns, while Bluetooth accessories and wired keyboards serve different functional purposes that are unrelated to the upgrade process itself.

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B. Connect it to an external monitor.

C. Connect it to a Bluetooth accessory.

D. Connect it to a wired keyboard.

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